Contact
Talk to a person
Talk to a person at EventWebStudio. Email hello@eventwebstudio.com and we reply within one working day. No call centre, no ticket number for a first enquiry.
What happens after you send a message
- 1
We read it ourselves
No ticket queue for a first message; a person on the team reads it directly.
- 2
We look at what you sent us
Your current site, your event types and markets, so the reply is specific rather than a form letter.
- 3
You get a reply within one working day
Usually with a couple of options for a call, or a direct answer if that is all you asked for.
Before you write to us
How long until my event website is live?
7 days on Load-In, 10 on Showtime while the AI agents are trained, and 15 on Encore with the Content Engine running. The clock starts at your onboarding call, not at purchase, so the sooner the form is in, the sooner you are live.
What happens straight after I buy?
You fill in the onboarding form and submit it. It asks for your event types, service area, brand, domain and where inquiries should land, and it takes about 15 minutes. If something is missing, submit anyway: you can send the rest by email or raise it as a ticket in your client portal, and it will not hold up the build. We then run one onboarding call to fill any gaps and agree the launch date.
What is the client portal?
It is your account with us, and you get it the day your site goes live. From the portal you request revisions, raise a support ticket for anything that needs attention, send us files you still owe us, and message our team directly. Everything to do with your site runs through it, so nothing gets lost in an inbox. You never log in to the website itself; we handle that side.